977 bet Privacy Policy
Your personal information is very important to us. This document explains in detail how 977 bet collects, stores, and protects your information.
This Privacy Policy ("Policy") applies to users of the 977 bet platform. By using this website or registering an account, you are considered to have agreed to the terms of this Policy. You are advised to review this Policy regularly, as it may be updated from time to time.
Scope of Data Collection
977 bet collects various types of information from you that are necessary to operate the platform properly and provide you with the best service. This information can generally be divided into two main categories — information you provide directly and information collected automatically.
1.1 Information You Provide
Information you provide when registering and using your account:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Current address and national identity card details
- Preferred payment method — details related to bKash, Nagad, Rocket, Upay, or bank transfer
- Transaction history and deposit-withdrawal records
- Content of your messages or complaints when you contact us
1.2 Automatically Collected Information
When you browse the 977 bet platform, the following information may be collected automatically:
- IP address and device identification number
- Browser type, version, and operating system
- Page visits, clicks, and navigation patterns
- Session duration and usage frequency
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
Collected information is used only for specific and legitimate purposes. 977 bet does not use your information unnecessarily under any circumstances.
- Account Management: To handle registration, identity verification, login security, and account protection.
- Transaction Processing: To process deposits and withdrawals without interruption and to maintain financial records.
- Customer Support: To resolve your questions or complaints promptly and to provide 24/7 live chat assistance.
- Security and Fraud Prevention: To detect suspicious activity and protect the integrity of the platform.
- Service Improvement: To analyse user experience and improve the quality of the platform.
- Communication: To inform you of important account updates, security notices, and policy changes.
- Age Verification: To ensure compliance with the platform's 21+ policy.
Information may also be used to fulfil the contractual terms described in our Terms and Conditions and to comply with applicable laws.
Data Storage and Security
977 bet treats the security of your personal information as the highest priority. Industry-standard technologies and practices are used to ensure protection during storage and transmission of data.
3.1 Technical Security Measures
- SSL (Secure Socket Layer) Encryption — all data exchanged between your browser and our servers is transmitted in encrypted form.
- Encryption of stored data — sensitive information stored in the database is kept in encrypted form.
- Firewall and intrusion detection systems — active monitoring is maintained to prevent unauthorised access.
- Regular security audits — system vulnerabilities are identified and resolved in a timely manner.
3.2 Data Retention Period
Data is retained for as long as your account is active and for as long as required to meet applicable legal obligations after that. Financial transaction records may be subject to legal requirements for long-term retention. Once the purpose has been fulfilled and there is no legal requirement, data is securely deleted.
Sharing Data with Third Parties
977 bet never sells or rents your personal information to third parties for commercial purposes. However, data may be shared in limited cases necessary for operating the service:
4.1 Payment Processors
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete deposit and withdrawal processes. These organisations handle information in accordance with their own privacy policies.
4.2 Technology Service Providers
Minimum necessary information is shared with trusted technology partners who assist in providing services such as server hosting, data analytics, and customer service software. All such partners operate under strict confidentiality agreements.
4.3 Legal Obligations
977 bet may be required to disclose information in compliance with applicable law in response to court orders, government directives, or lawful requests from law enforcement agencies. In such cases, only the minimum information essential to fulfil the legal requirement is provided.
Cookie Policy
The 977 bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the experience of using the website.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, ensure security, and save your preferences. These cookies cannot be disabled, as the website will not function properly without them.
5.2 Analytical Cookies
These cookies are used to analyse user behaviour and measure platform performance. The information collected is used for statistical purposes and is not used to directly identify any individual.
5.3 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling essential cookies may disrupt some important functions of the website.
Your Rights and Controls
As a user of the 977 bet platform, you have several important rights regarding your personal information.
- Right to Access: You have the right to view the information stored in your account and to receive a copy of it.
- Right to Correction: If any information in your profile is incorrect or incomplete, you can request that it be corrected.
- Right to Request Deletion: In certain circumstances you have the right to request deletion of your data, though it may not be possible to delete all information if legal obligations apply.
- Right to Object to Processing: You have the right to object to the processing of your information for specific reasons.
- Data Portability: You can request your provided data in a commonly readable format.
- Opt Out of Marketing: If you do not wish to receive promotional messages, you have the right to unsubscribe at any time.
To exercise these rights, contact us. Requests will be responded to within a reasonable time after receipt. For more information on responsible and informed gaming, read our Responsible Gaming Guide.
Account Verification and Age Confirmation
When opening an account on 977 bet and before certain transactions, completing an identity verification process is mandatory. This process is known as KYC (Know Your Customer) and is essential for the protection of all users.
No person under the age of 21 may use the 977 bet platform. National identity card or other government-issued identity document details collected for age verification purposes are stored with strict confidentiality and are used solely for the verification process.
Answers to any questions about the verification process can be found in our FAQ section.
Protection of Children's Data
977 bet does not knowingly collect information from any person under the age of 18. This platform is operated entirely for adults (21+). If it becomes known that a minor's information has been collected by mistake, it will be deleted immediately.
If a parent or legal guardian believes that their child's information has been collected, please contact us immediately. We will investigate the matter promptly and take the necessary steps.
Policy Changes and Updates
977 bet reserves the right to change or update this Privacy Policy at any time. If any significant change is made to the Policy, a notification will be sent to the registered email or mobile number, or it will be clearly announced on the website.
Continued use of the platform after changes are made will be considered acceptance of the revised Policy. You are therefore advised to check this page regularly. To understand the full terms of using the platform, read our detailed Terms and Conditions.
Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact us. The 977 bet support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Click the live chat button from any page on the website to get immediate assistance — available 24/7.
Live chat responses are immediate; email enquiries are answered within a reasonable time.
To learn more about 977 bet, visit our About Us page.